BOLO Studio Terms & Conditions

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Effective Date: September 2026

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These Terms & Conditions apply to all BOLO Studio purchases, reservations, class packages, introductory offers, and memberships. By purchasing an offer, booking a session, or participating in a BOLO Studio class, you acknowledge and agree to the terms below.

 

Purchases & Reservations

All sessions are subject to availability and require advance reservation through BOLO Studio’s booking system.

Purchases are intended for the individual client and may not be transferred, shared, exchanged, or resold unless otherwise approved by BOLO Studio.

Clients are responsible for maintaining accurate contact and payment information within their account.

 

New Client Intro Offer

The New Client Intro Offer includes two Reformer Pilates sessions for $59 and is available to new BOLO Studio clients only.

The offer is limited to one purchase per client and may not be shared, transferred, combined with another promotion, or redeemed for cash.

Both sessions must be used within the expiration period displayed at the time of purchase. Any unused sessions expire at the end of that period and are forfeited.

Standard reservation, cancellation, late arrival, and no-show policies apply.

 

Single Session

A Single Session provides admission to one Reformer Pilates class, subject to availability.

The session must be used within the expiration period displayed at the time of purchase. Once expired, unused sessions are forfeited.

Standard reservation, cancellation, late arrival, and no-show policies apply.

 

Four Session Pack

The Four Session Pack includes four Reformer Pilates sessions for use by the purchasing client.

Sessions must be used within the package expiration period displayed at the time of purchase. Unused sessions do not roll over beyond the expiration date.

The package is non-transferable and may not be shared between clients.

Standard reservation, cancellation, late arrival, and no-show policies apply.

 

Eight Session Pack

The Eight Session Pack includes eight Reformer Pilates sessions for use by the purchasing client.

Sessions must be used within the package expiration period displayed at the time of purchase. Unused sessions do not roll over beyond the expiration date.

The package is non-transferable and may not be shared between clients.

Standard reservation, cancellation, late arrival, and no-show policies apply.

 

Twelve Session Pack

The Twelve Session Pack includes twelve Reformer Pilates sessions for use by the purchasing client.

Sessions must be used within the package expiration period displayed at the time of purchase. Unused sessions do not roll over beyond the expiration date.

The package is non-transferable and may not be shared between clients.

Standard reservation, cancellation, late arrival, and no-show policies apply.

 

Founders Unlimited Membership

The Founders Unlimited Membership provides access to eligible BOLO Studio Reformer Pilates classes during an active membership, subject to class availability and BOLO Studio’s reservation policies.

Unlimited access does not guarantee availability in any specific class, date, or time. Advance reservations are strongly encouraged due to BOLO Studio’s intentionally limited class capacity.

The membership is for the registered member only and may not be shared or transferred.

Membership fees are automatically charged to the payment method on file according to the billing schedule disclosed at enrollment. The client authorizes BOLO Studio and its payment processor to process recurring membership charges until the membership is canceled in accordance with the cancellation terms presented at enrollment.

Membership privileges apply only while the membership remains active and in good standing.

Standard cancellation, late arrival, and no-show policies apply.

 

Cancellation Policy

Reservations may be canceled or rescheduled at least 12 hours before the scheduled class without penalty.

A cancellation made less than 12 hours before class is considered a Late Cancellation.

Founders Unlimited Membership: A $20 late cancellation fee will be charged to the payment method on file.

Class Packs and Individual Sessions: The reserved session will be deducted from the client's available sessions.

Failure to attend a reservation without canceling is considered a No Show.

Founders Unlimited Membership: A $30 no-show fee will be charged to the payment method on file.

Class Packs and Individual Sessions: The reserved session will be deducted from the client's available sessions.

 

Late Arrival

Classes begin promptly. Clients should arrive with enough time to check in and prepare before the scheduled start time.

Studio doors lock at class time to protect the safety and experience of the class.

Clients arriving more than 5 minutes after the scheduled start time may not be admitted and may be considered a no-show. The applicable no-show policy will apply.

 

Waitlist

Clients may join the waitlist when a class is full.

If space becomes available and a client is automatically added to the class, the reservation becomes confirmed and the standard cancellation and no-show policies apply.

Clients are responsible for monitoring booking notifications, including email and text messages, regarding their waitlist status.

 

Package & Offer Expiration

Each offer or package is subject to the expiration period disclosed at the time of purchase.

Clients are responsible for scheduling and using their sessions before expiration. Unused sessions remaining after the applicable expiration date are forfeited unless otherwise required by law or an exception is approved by BOLO Studio.

Expiration periods are not automatically extended because of scheduling preferences, travel, or failure to reserve available classes.

 

Refunds & Transfers

Except where otherwise required by law, all purchases are final and non-refundable after purchase.

Sessions, packages, promotional offers, and memberships may not be transferred, shared, resold, or exchanged for cash.

BOLO Studio may consider exceptional circumstances individually but is not obligated to provide a refund, credit, transfer, or extension unless required by law.

 

Membership Billing & Cancellation

Recurring memberships are billed according to the billing frequency and amount disclosed when the client enrolls.

Clients are responsible for maintaining a valid payment method on file. If a payment cannot be processed, BOLO Studio may suspend booking privileges or membership access until the outstanding balance is resolved.

Membership cancellation requests must be submitted according to the cancellation procedure and notice requirements disclosed when the membership is purchased.

Cancellation stops future eligible recurring charges but does not retroactively refund previously processed membership fees, late cancellation fees, no-show fees, or other valid charges, except where required by law.

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Class Schedule & Instructor Changes

BOLO Studio may modify its class schedule, instructors, class formats, operating hours, or availability when reasonably necessary.

If BOLO Studio cancels a scheduled class, the affected session will be returned to the client's account or otherwise appropriately credited.

 

Client Health & Participation

Reformer Pilates involves physical activity. Clients are responsible for determining whether participation is appropriate for their individual health and physical condition.

Clients should inform their instructor of relevant injuries, limitations, pregnancy, recent surgery, or other conditions that may affect safe participation.

BOLO Studio instructors may recommend modifications or decline participation when they reasonably believe participation may present a safety concern.

Participation in BOLO Studio classes is also subject to BOLO Studio's separate Liability Waiver and Release, which must be acknowledged as required before participation.

 

Studio Conduct & Safety

Clients are expected to follow instructor directions, equipment guidelines, and studio policies while participating in BOLO Studio services.

Grip socks are required for Reformer Pilates sessions unless BOLO Studio communicates otherwise.

BOLO Studio reserves the right to refuse or discontinue participation when conduct creates a safety concern, materially disrupts a class, damages property, or interferes with the experience of other clients or staff.

 

Personal Belongings

Clients are responsible for their personal belongings while visiting the studio. BOLO Studio is not responsible for lost, stolen, or damaged personal property except to the extent otherwise required by law.

 

Communications

By creating an account or making a reservation, clients agree to receive transactional communications necessary to manage their account, purchases, reservations, waitlists, schedule changes, and other service-related information.

Marketing communications are subject to the client's applicable communication preferences and consent.

 

Policy Changes

BOLO Studio may update these Terms & Conditions, pricing, packages, membership offerings, schedules, or studio policies from time to time.

Any changes affecting an existing recurring membership will be communicated and implemented in accordance with applicable requirements. The terms presented at the time of a purchase or transaction will govern that transaction unless otherwise permitted by law.

 

Agreement

By completing a purchase, enrolling in a membership, or booking a BOLO Studio session, you acknowledge that you have reviewed and agree to these Terms & Conditions, the applicable offer or membership terms, BOLO Studio's Cancellation Policy, and any required Liability Waiver and Release.

BOLO Studio
802 E Moody Blvd
Bunnell, FL 32110
bolostudio@thisisbolo.com
(386) 895-0090

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